Verification of Benefits: 3-5 business days upon receiving a completed file from the Intake Department
In Network Exceptions/Waivers (GAP): 7-45 business days (currently not providing)
Pre-Authorizations: 2-15 business days
**We physically speak to reps on the phone at every insurance company. We do not rely on your "basic" benefits as midwifery care in the home and birth center is quite specific. This can sometimes take a little extra time, as we want to make sure that the benefits given are accurate.
Creation and Submission of Claims: 7-10 business days.
* Insurance companies may take 14-90 business days to process claims once received*
Note: THIS SITE IS NOT UNSAFE. You can click the link below to safely be taken to our HIPAA-compliant forms. Thank you!
Intake Department handles web submissions, creation of client files including all required documentation, PayPal invoicing and initial contact with client.
Benefits Department handles individualized and detailed Verification of Benefits (VOB), In Network Exceptions/Waivers (GAP), Pre-Authorizations and up to 2nd level appeals.
Claims Department handles claims creation, submission of claims, unlimited follow ups and appeals for denials if needed.